Frequently Asked Questions.
Have questions about home warranty coverage? We've put together answers to the questions we hear most — from how claims work to what's included in your plan. If you don't see what you're looking for, our team is always ready to help.
Question for our services
Homeowner's insurance typically focuses on major structural problems and damage from events like weather incidents, fires, or theft. Alyson Home Warranty complements this by covering the everyday functionality of your home's systems and appliances — areas homeowner's insurance doesn't reach.
A home warranty plan protects your budget from sudden repair costs. Instead of paying full retail price for repairs, you pay a premium for coverage plus a service fee — covering both major and minor repairs on a long list of parts and components.
We accept all major credit and debit cards, along with flexible monthly or annual payment plans to fit your budget.
Question about Home
When you need repairs on home systems or appliances, call us or place a claim online. We'll dispatch a technician promptly — you can also choose your own if you prefer. The technician diagnoses the issue, and once approved, repairs or replaces the covered item.
No home inspection is required to qualify for coverage. Any issue that occurs after your 30-day waiting period is eligible for coverage. Plans purchased at the time of a home sale may be eligible for immediate coverage.
Routine maintenance, such as regular filter changes and annual servicing, is recommended to keep your AC system eligible for full coverage under your plan.