Welcome to Alyson Home Warranty. These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing our website, requesting a quote, or purchasing a home warranty plan, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using this website or purchasing a home warranty plan from Alyson Company Inc., you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Home Warranty Plans

• Our home warranty plans provide coverage for specific home systems and appliances as outlined in your selected plan and contract.
• Coverage is subject to a waiting period (typically 30 days from the plan start date) before claims may be filed, unless otherwise stated at the time of a real estate transaction.
• Plans do not cover pre-existing conditions, damage caused by misuse, lack of maintenance, or issues excluded under your specific plan agreement.
• Service fees apply per claim and will be communicated at the time of plan purchase.

3. Claims Process

• To file a claim, contact us by phone or through our online request form.
• A licensed technician will be dispatched to diagnose the issue. You may select your own technician where applicable, subject to approval.
• Coverage determination is based on the technician’s diagnosis and the terms of your specific plan.
• Approved repairs or replacements will be completed using parts or units of similar features, capacity, and value.

4. Payments and Billing

• Plan pricing, payment terms, and billing cycles (monthly or annual) will be disclosed at the time of purchase.
• Failure to make timely payments may result in suspension or cancellation of coverage.
• All service fees are the responsibility of the homeowner and are due at the time of service.

5. Cancellation and Refund Policy

• You may cancel your plan in accordance with our Return Policy, available on our website.
• Refunds, where applicable, will be processed based on the terms outlined in your specific plan agreement.

6. Limitation of Liability

Alyson Company Inc. is not liable for indirect, incidental, or consequential damages arising from the use of our services, delays in service, or contractor performance, to the extent permitted by law. Our liability is limited to the coverage terms specified in your plan agreement.

7. Contractor Network

• Repairs and replacements are performed by independent, licensed contractors.
• While we vet our contractor network, Alyson Company Inc. is not responsible for the independent actions of third-party contractors beyond the scope of the service agreement.

8. Website Use

• You agree to use this website only for lawful purposes and not to engage in any activity that disrupts or interferes with its operation.
• All content on this website, including text, graphics, and logos, is the property of Alyson Company Inc. and may not be reproduced without permission.

9. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

11. Contact Us

For questions regarding these Terms & Conditions, please contact us:

Alyson Company Inc.
403 N Henry Street
Alexandria, VA 22314

Email: steve@alysonhomewarranty.com
Phone: (346) 229 3922